Returns & Exchanges

At SimplyTek, we stand behind our electronics with a hassle-free 30-day return policy to ensure you are completely satisfied with your purchase. If your device isn't the perfect fit, we offer straightforward exchanges and full refunds on all eligible items.

1

Initiate Your Request

Log into your SimplyTek account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the electronic device in its original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.

3

Label and Ship

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 days of your request.

4

Inspection and Refund

Once our technicians verify the device's condition at our warehouse, your refund will be processed to your original payment method within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing